Who are we?
Rogue Tech Solutions and Computers R Us are combining our expertise to provide all encompassing IT Support for small businesses in Atlanta, GA and Medford, OR. We are veterans in this industry with over 30 years combined experience. As small businesses we understand the struggle of searching for a company that can be both thorough and affordable; we strive every day to maintain these standards in order to provide the best service possible for our customers. At our core we believe in honesty and fairness in both our practices and our pricing. From the onset we wanted to establish ourselves as a company that holds your interests above all else.
What can we offer you?
We offer IT solutions that fit the needs of small businesses with 1 to 50 devices. Small businesses of this size usually require some level of IT support but may not have the demand to justify a full time IT staff; our services can fill that gap at a fraction of the cost incurred by a full-time employee. Our certified technicians can assist you in every aspect of IT you could need whether you are looking to run a one-time setup and configuration of infrastructure or need someone capable of running the day to day maintenance of systems already in place. While most of our support is handled off-site with Remote Monitoring and Management, we also perform on-site service when needed.
What is Remote Monitoring and Management?
Remote Monitoring and Management (RMM) is a catch-all title for programs and services designed to allow an IT service provider the ability to monitor and maintain your company’s network and computer health. Software installed on your company computers would allow our technicians to fix your issues from another location, allowing us to proactively ward off standard computer issues and patch security vulnerabilities to keep your data safe. Listed below are a few examples of both remote and on-site services we can provide for your company.
New User setup
Router firmware updates
Remote support for day to day issues
Cloud/local backup configuration, monitoring and testing
VPN/Remote Desktop setup and support
Anti-Virus and Malware software installation and configuration
Monitoring of software installations
Scheduled updates of third-party software
Scheduled Windows security and feature updates
Monitoring of hard drive, CPU, and memory health
Network device setup
New PC setup
Printer and Peripheral Setups
- 1 Who are we?
- 2 What can we offer you?
- 3 What is Remote Monitoring and Management?
- 3.1 Remote Services
- 3.1.1 New User setup
- 3.1.2 Router firmware updates
- 3.1.3 Remote support for day to day issues
- 3.1.4 Cloud/local backup configuration, monitoring and testing
- 3.1.5 VPN/Remote Desktop setup and support
- 3.1.6 Anti-Virus and Malware software installation and configuration
- 3.1.7 Monitoring of software installations
- 3.1.8 Scheduled updates of third-party software
- 3.1.9 Scheduled Windows security and feature updates
- 3.1.10 Hardware Maintenance
- 3.1.11 Password changes
- 3.1.12 Monitoring of hard drive, CPU, and memory health
- 3.2 Onsite Services
- 3.3 Contact Us
- 3.1 Remote Services