Welcome to Computers R Us!
We’d like to take a moment to introduce ourselves in the hopes that this is the beginning of a lasting friendship.
Our goal here at Computers R Us is to give clients the opportunity to restore devices that they’ve been told elsewhere is either not worth the time or money. We service all sorts of devices, from computers and laptops to tablets and cell phones. We also sell Mobile phones, Laptops, and Accessories.
Know
OUR SERVICES
Computer Service
Our computer service center is open seven days a week so that you can get back to enjoying your desktop or laptop computer as soon as possible, usually the same day that you bring it in.
Tablet Service
When your device breaks, you don’t have to say goodbye to your favorite portable companion just yet – bring it to us for a speedy job instead!
Cell Phone Service
Whether you need a cracked screen replaced, some virus removal, a button unjammed, a software malfunction resolved or any other technical issue, we’ll have you sorted out quickly and at a highly competitive price.
Gadget Sales
Mobile phones are no more merely a part of our lives. We sale iOS and Android mobiles ranging from basic mobiles, low-range and mid-range phones to very high-end. Top mobile brands like Samsung, Google pixel, Oppo, Vivo, Apple and many more
Our Goal:
To give clients the opportunity to restore their devices that they have been told previously is not worth their time or money
While we are an electronic sales and service center, we are also much more. We know that home devices are more than just hunks of technology. People use these devices on a daily basis, to keep up with work, to stay in touch, or to record and share precious family moments. Because they are so much a part of our daily lives, these devices become connected to us on a personal level. That personal connection is something we strive to reflect in our daily operations. By servicing devices, we like to think that we give people and their devices a second chance at maintaining an important connection.
To give clients the opportunity to restore their devices that they have been told previously is not worth their time or money
While we are an electronic service and sales center, we are also much more. We know that home devices are more than just hunks of technology. People use these devices on a daily basis, to keep up with work, to stay in touch, or to record and share precious family moments. Because they are so much a part of our daily lives, these devices become connected to us on a personal level. That personal connection is something we strive to reflect in our daily operations. By servicing such an important piece of technology, we like to think that we give people and their devices a second chance at maintaining that important connection.
Our Goal:
Reviews
People Say
Our Happy Clients
They were quick and fast. I went to get food and they were done by the time I got back which was only 40 minutes.
Quick and fast IPhone screen replacement. Very reasonably priced and great service.
Thomas was super helpful, he said he’s one of of the managers there and he didn’t mind explaining thing a second time when i didn’t understand. Also it was honestly really speedy, about 40 mins to get my screen replace and I would say pretty fair prices, definitely check them out!
Came to these guys a year ago to replace my keyboard after I spilled something on it. Keyboard started acting up again about a week ago for no reason and they won't even acknowledge that they did a bad job or ordered a bad part. But they're totally willing to charge me another about $200 for the same fix. For what? So I can come back in another 13 months, conveniently right after their one-year warranty expires? No thanks. I'll pass. Pretty sure they're trying to take advantage of people. Greatly disappointed and will not return. Will find another shop or just buy a whole new laptop for that price.But at least they have a cute dog!I can't seem to reply to the reply, so here it is:1. The employee said the repair was done a little over a year ago. I assumed that was 13 months, not 15, so that's my fault, but 2 extra months is nothing for a new keyboard. A part like that should be lasting years, not just over 1. But a computer repair shop should know how long a keyboard should last without outstanding circumstances, right?2. I rounded up to $200, but you're right. I should be more accurate. It was just about $164.3. At no point did I say I wanted a free keyboard. I think a reputable business would do something like that if the diagnosis proved they were at fault, but since no proper diagnosis was done, I made no such suggestions.4. "it has been functioning with no issues for 15 months." That's why I asked you for help, but our comments that it was replaced by y'all a little over a year ago were ignored, so I have to assume y'all are refusing to acknowledge that something may have gone wrong, and again, without a proper diagnosis, I have no other way of knowing.Plus, since you spent the entirety of your reply making excuses and using emojis, I still have y'all's wrongdoing.5. Your employee did not thoroughly inspect the keyboard. He opened up a keyboard tester on Google, hit a few keys, and said everything was fine. So, he ignored what I said about it sometimes working and then not working. He did say that that probably meant the keyboard was starting to fail, but again, no proper diagnostic was done. I was just recommended a new keyboard and told a price for it, which makes me feel more and more like y'all are not reputable.6. I don't appreciate you insinuating that I lied to get a free keyboard I didn't even ask for. And I think you insinuating that speaks to your not-so-stellar character and how you run your business. Yes, I spilled something on my keyboard during the first visit; I was completely honest about it, and I was completely honest when we went again that literally nothing happened.7. This 1-star review is not unwarranted, and you saying it is unwarranted proves to me that you can't take criticism. Your shop did not handle my case well and has not treated me well Now, you guys have plenty of great reviews, so maybe I am one of a few people that had a repair go wrong and a terrible customer experience, but the fact that you can't admit any wrongdoing further shows me why I shouldn't come back. I don't need your approval to take my business elsewhere, and you telling me to take my business elsewhere after I already said I wouldn't return is just icing on the cake.8. You wrote multiple times in your reply that you are a small business. I just wanted to say that it feels like you're trying to laud that over me and everyone else. I applaud you for being able to run your own shop in this climate, but that doesn't make your money or time any more valuable than mine or anybody else's. That's why I respected your time by coming back to try and get a proper diagnostic.9. Finally, I wish to apologise for how snappy my original review was. I have had a rough few weeks and it came out badly in the first post, not that that is an excuse. I don't wish to delete it for posterity purposes, but I did feel the need to apologise.So, I'll leave it with this: may your dog live a long and happy life.
Absolutely, hands down the best repair shop in Kennesaw! I searched high and low for someone to replace the screen on my android phone. They were friendly on the phone, had the part in stock and had it repaired same day. Amazing service all around!
super amazing customer service they were so sweet and got me right what i needed as quick as possible !!
I have been going here for the past 5+ years and multiple family members of mine have too and they do a fantastic job everytime!
They were very helpful. Even though they didn’t have my part in stock, they explained how to order it and had a great turnaround time. Thanks
Computer R us is wonderful repair shop in the kennesaw area. They were very quick with there process and were willing to help fix my issue in a timely manner and low prices. I would definitely recommend visiting this shop if you have any type computer or phone problems.
If I were to share everything I liked about my experience with Computers R Us, I'd write a novel. Instead, let me make a list of highlights:1. They were open on a Saturday and had a paid priority option. This is perfect for people who have an emergency tech problem that needs a quicker turnaround.2. ...and they were quick! I came in at 4pm on a Saturday, and they had my laptop diagnosed and fixed in an hour, same day.3. They have a dog, and he will pose for treats.4. They've got a checkers table and a table for kids. (I believe it was stocked with paper and drawing supplies?) I left to run errands, but I'm sure other people will appreciate the reprieve from staring at the wall while their phone is being fixed.5. On the wall behind the counter is a small shelf of honey. They've got samples if you want to try it before you buy it. Hint: You might want to ask for scissors to get the sample tube open. That locally-sourced raw wildflower honey slapped so hard, I had to get myself a bottle.Most importantly, the people at Computers R Us were 10/10 folks. Helpful, accommodating, and really knew their stuff. They were upfront about costs, realistic about turnaround time, and were able to explain the more technical jargon without making customers feel dumb for asking questions, of which I had many.Now, I can't speak on the stuff they sell (besides the S tier honey) since I was there for a repair, but I did see smartphone cases, monitors, and PCs on display.So if you need a reliable, transparent, and reasonably priced diagnosis and fix, Computers R Us is the place to go.
I have had the absolute best experience with the staff at Computers R Us! They are very friendly and knowledgable about tech repair. They work very quickly and do everything they can to make sure you are satisfied with your repair work. I highly recommend Computers R Us for all your tech repair needs!
I received great service from the employees , friendly and professional . They fixed my phone in a timely manner and am happy to be helped by them .
I had a great experience coming here, after a dumbbell had just smashed my phone. I definitely recommend their services; great work, at great prices!
Wonderful service, a team of well knowledged tech specialists, and no hassles to boot. Be aware of availability around the holidays, had to wait the week after Thanksgiving to hear anything back, but other than that, super helpful support, would definitely come back in case of any PC problems.
Wonderful people to work! I had some slight water damage to my laptop and they were able to have it fixed in just a couple days. They have great communication and kept me up to date on any delays that occurred with ordering the parts. I would bring my computer here again 🙂
Damian and the rest of the team were phenomenal. Most certainly recommend taking not only your PC or laptop but your iPhones and devices as well. Even when you think it will be a hefty repair these guys are always reasonable and positive. Six stars.
Collin was a great help. He fixed my iPhone 11 in just 15 Minutes.!! ☺️ Thank you. Service highly recommended! Will be back.
Highly recommend!! They're super nice and not bad with pricing. They also were done when they said they would be which was great too.
GO HERE FOR IPHONE SCRREN REPAIR!!! The costumer service was great and they were super honest and transparent about the whole process. They made sure I understood what I was paying, and it was cheaper than all their competitors. Strongly recommend.
Have been here a couple of times now with computer issues and they're always extremely knowledgeable, friendly, and do their best to work within your budget. Highly recommend.
They took care of our son's cracked iphone screen in a very timely manner. Great experience! The staff is very knowledgeable and helpful! We would definitely use them again.
Fast work and excellent customer service. Replaced my completely destroyed screen in only 30 minutes. Highly recommend
This place is amazing. They know what they are doing and I would highly recommend. Affordable and a good turn around time. Computers, phones, tablets, you name it… take it here first before you replace.
Had a great experience at the store! Really nice team of techs that know what they're doing and will make every effort to resolve your issues. Their selection of laptops and computers they sell is plentiful and range in lots of different prices. I recommend them
These guys are the best! Got a quote online from them Saturday and I went in and got my ipad fixed on Tuesday. Smooth and easy process with friendly staff. They also sell local honey, which is cool!
It was quite busy when we walked in, however we were greeted quickly! I had the screen on my iPhone 11 replaced. The guy who help me was extremely informative and made sure I got the best screen for what i needed! I purchased a case and a screen protector which they put on for me ! It only took a couple of hours for them to fix my phone and they had the best price around ! And my phone looks great ! Definitely left happy .
This amazing store is very friendly and helpful to everyone esp women who knew nothing about our gadgets!!! I hig recommend them to everyone!
Fill out the form to get a price quote ASAP! Call (678) 851-9926 for Immediate Assistance.
BONUS: Get $5 off your device service for requesting your quote online!
Fill out the form to get a price quote ASAP! Call (678) 851-9926 for Immediate Assistance.
BONUS: Get $5 off your service for requesting your quote online!
